Farewell Letter from our Vice President of Program Operations

Fryda Ochoa • May 13, 2024

Ana Rausch to transition out this summer.

Ana first joined CFTH in December 2013. As vice president, Ana has overseen the work of the organization’s Homeless Management Information System (HMIS) and the Program Operations team. She has also led the development and implementation of nationally recognized programs and strategies that have resulted in a more than 60% reduction in homelessness in the Houston region over the last 10 years. In her 20+ years-long career, Ana has been extremely passionate about finding a solution to homelessness.


Ana wrote the following letter to share the news about her departure from CFTH: 


“Recently, I had the opportunity to watch the new documentary ‘Beyond the Bridge: A Solution to Homelessness’ by A Bigger Vision Films, which highlighted the amazing work done by the cities of Houston and Milwaukee to address homelessness. I was moved to tears watching the amazing work done by our system. It made writing these words even more difficult. After a lot of soul searching, I will be leaving CFTH later this summer. I will be joining my friends Heather Muller and Mandy Chapman Semple at Clutch Consulting Group. I’ve been doing a lot of consulting already over the last couple of years and find that it’s something I’ve enjoyed. 

“I will stay on full-time through June 30, 2024. After that, I will stay on part-time through August 31, 2024, to complete the transition. The Programs Department will be split into two distinct departments. Two interim senior directors will be promoted to head up the two departments: James Gonzalez (currently our director of program operations) and Renee Cavazos (currently our director of the Continuum of Care). They will be shadowing me closely over the next few months.


“CFTH is in a great place, and I’ve had the honor to help develop an amazing group of individuals over the years. I leave everything in very capable hands.


“I’ve been working in our system for over 24 years. Many of us have grown up together in this world and I’ve seen so many of you expand your horizons and move up into leadership roles. I still work with the same funders now that I did when I first started. I have fond memories of walking the bayous searching for clients, interviewing panhandlers in 100-degree heat, testing coordinated access at The Beacon, living at the George R Brown Convention Center after Harvey, Navigation Events, closing encampments, and lots and lots of laughter. Words cannot express my gratitude for the friendships I’ve made over these years. You are all amazing. So many times, I had crazy ideas and you all jumped into the deep end with me.


“You met every challenge thrown at you. The result is decreasing homelessness by over 60% and housing over 32,000 people!



“I look forward to seeing Houston’s continued success and watching the next iteration of superstars. I will always be around to lend a hand if needed. Please don’t hesitate to reach out if you need anything. I’ll still be in Houston so keep inviting me to lunches, dinners, & happy hours.”

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By Sara Hart July 10, 2026
When most people think about homelessness, they picture someone sleeping outside or staying in a shelter. But homelessness often begins much earlier. A new survey from Rice University's Kinder Institute estimates that more than 140,000 adults across Harris, Fort Bend and Montgomery counties experienced temporary homelessness during the past year. Many of these individuals never slept outside. They stayed with friends or family because they had nowhere else to go, paid for motel rooms when they could, slept in their vehicles or found other temporary ways to get by. For those of us working in Houston's homeless response system, the estimate did not come as a surprise. What stands out is the scale. Our 2026 State of Homelessness report found that nearly 36,000 people interacted with The Way Home, Houston's regional homeless response system, during 2025. The Kinder estimate shows a much larger group of households struggling before they ever reach organizations like ours. Those numbers do not compete with one another. They tell the story of different points along the same continuum. By the time someone decides whether to enter a shelter or sleep outside, opportunities to prevent homelessness have often passed. The homeless response system helps people regain stability after they are in a shelter or on the street. Prevention happens months earlier, while people are still trying to hold on to their housing. Most people do not ask for help at the first sign of trouble. They work extra hours. They borrow money from family. They juggle bills. They hope next month's paycheck will solve this month's problem. Like most of us would, they try to solve the problem themselves. By the time they reach out, they often need far more help than they would have needed just a few months earlier. That is why Houston's prevention network is so important. Organizations like United Way of Greater Houston connect residents with rental assistance, utility assistance, benefits navigation and other resources that help stabilize households before they lose their housing. If you are struggling to keep up with rent, utilities or other essential expenses, do not wait until you have exhausted every option. Reaching out early gives providers more opportunities to help and gives families more options to stay housed. The Kinder research also reinforces another reality facing our region: We need more affordable housing. More than 140,000 adults experienced temporary homelessness in a single year because too many households live one unexpected expense away from losing their housing. That number points to a much larger population searching for homes they can afford long before they need homeless services. Houston's homeless response system continues to produce strong outcomes. More than 2,100 households moved into permanent housing during 2025, and 85% of those who exited homelessness two years ago remain housed today. At the same time, more than 7,100 people slept in shelters or on the street for the first time in 2025. Those numbers show that while our homeless response system continues to help thousands of people regain stability, new households continue to enter homelessness every day. The Kinder research gives Houston something we have not had before: a clearer picture of the households struggling before homelessness becomes visible. The Way Home will always play a critical role in helping people regain stability, but we also need to help more people before they ever need those services. That means strengthening prevention programs, expanding affordable housing and making it easier for people to ask for help early. Houston has repeatedly shown that when our community understands a challenge, it comes together to solve it. This research gives us a better understanding of where the next challenge begins.
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