Partner Portal

Training Resource Center

The Coalition for the Homeless established this training center to help provide training solutions and materials, either live or self-paced, to partners of The Way Home. We hope to help develop and support team members throughout the CoC and provide national best practices to provide high-quality and equitable services throughout our community. This training is only intended for staff of the CoC, it is not intended for members of the general public. If you have questions regarding TWH training, materials offered, or recommendations. Please contact twhtraining@homelesshouston.org.

Training Program Calendar

About the Training Calendar

As the lead agency, the Coalition for the Homeless offers training and workshops for agencies throughout the year to help provide support to partners and build capacity. Below you will find the training schedule provided by The Coalition for the current month. Any questions regarding the training schedule should be sent to twhtraining@homelesshouston.org.

Sun

Mon

Tue

Wed

Thu

Fri

Sat

9am HMIS New User Training

9am HMIS HOPWA Training

1pm HMIS New User Training

9am HMIS New User Training

1pm HMIS HOPWA Training

1pm HMIS New User Training

9am HMIS New User Training

1pm HMIS New User Training

10am Homeless Court (Virtual)

9am HMIS New User Training IN PERSON ONLY

10am Lived Experience Training (Virtual)

9am HMIS HOPWA Training

1pm HMIS New User Training

Training Course Library

About the Training Course Library

This self-paced section allows you to review training materials at your own pace and at your chosen time. Many materials used for self-paced training (e.g., training videos and material packets) are the same as those used in live, interactive group training; however, in self-paced training, you review these materials at your own speed.

Coordinated Entry
- Coordinated Access 101 (pdf)
Domestic Violence (DV)
Do you feel threatened or unsafe in your home? You are not alone. Help is available. When you're ready, an advocate is here to listen with confidential support. Contact an advocate at advocatereferral@hcdvcc.org.
- If you are in immediate danger, call 911.
- If you are a victim of Domestic Violence, call the National Domestic Violence Hotline at 1-800-799-7233.
- HCDVCC Mobile Advocate Flyer (pdf)
Domestic Violence Provider Series
- Violence Against Women Act (pdf) | 02/26/25 Training Recording
- Danger Assessment (pdf)
- Getting Back to Me (pdf)
- Intimate Partner Violence (pdf)
- Seen Not Heard Workbook (pdf)
- Working With Survivors of Domestic Violence (pdf)
Are you a Domestic Violence Service Provider looking for additional information and support? Please contact the Harris County Domestic Violence Coordinating Council (HCDVCC) Mobile Advocates below:
- Susan Hickey at susanhickey@hcdvcc.org
- Shannon Falk at shannon@hcdvcc.org
- HCDVCC Newsletter.
For more information about the HCDVCC, the Domestic Violence Lead Agency to The Way Home, visit their website at https://www.hcdvcc.org/.

HMIS

The Homeless Management Information System (HMIS) is a computerized data collection tool specifically designed to capture client-level, system-wide information over time on the characteristics and services needs of men, women, and children experiencing homelessness.

HMIS allows the aggregation of client-level data across homeless service agencies to generate unduplicated counts and service patterns of clients accessing services.

Click here to learn more about HMIS and view trainings offered to HMIS participating agencies and their staff.

Housing
CSH - The Way Home Housing Training
Housing Success - Foundations for Case Managers
About: This training is designed for Case Managers new to the homeless response system. Participants will acquire the fundamental skills and knowledge necessary for effectively supporting individuals or families in achieving stable and self-sufficient living.
Prerequisite Training Video: Click here to watch the video.

Income
- Income and Employment Webpage
Shelter

There are currently no trainings available. Please check back soon!
The Way Home Onboarding

CFTH is excited to announce and provide a new training opportunity for all staff of the CoC; The Way Home Onboarding!

This onboarding is designed to help staff of The Way Home partner agencies (new and experienced) develop an understanding of our homeless response system on a macro level. This includes but is not limited to the CoC program, HUD program guidelines and requirements, and learn about our CoC's current initiatives to end and prevent homelessness throughout our region.

Click here to learn more!
Youth Homelessness Demonstration Program (YHDP)
The Way Home is committed to Positive Youth Development (PYD), the belief that, given guidance and support from caring adults, all youth and young adults can grow up healthy and happy, making positive contributions to their families, schools, and communities.

PYD does not address youth primarily as problems to be solved, but rather assets to be developed.

Our community is committed to ensure that youth providers, community partners, and advocates learn how to interact with youth in a nonjudgmental way, without labeling or judging them based on their background, experiences, choices, or behaviors. This section of the YHDP webpage is to provide training materials for all youth-serving programs’ staff and interested parties to learn equitable and youth-centered best practices.

COC 101
- YHDP Training Materials - Click here to learn more about the CoC 101 training for Round 4/5 Communities.
Diversion Training Materials

Training Name: YYA Diversion Training
Training Description: The Way Home YAB and Natalie Metzger-Smit with Technical Assistance Collaborative (TAC), provided this two-day training to inform partners throughout our CoC on how to effectively and efficiently divert youth from experiencing homelessness, while also respecting their boundaries when having those difficult conversations.

Training Materials:
- Day 1 Presentation (pdf)
- Day 2 Presentation (pdf)
_______________________________________

Diversion Training (Day 1)
- CoC Interim Rule.
- HUD Virtual Binders.
- Criteria and Recordkeeping Requirements.
- Training Recording (Day 1)
- Recording Passcode: $R?ti1%$
Diversion Training (Day 2)
- NAEH Diversion Resource.
- Training Recording (Day2)
- Recording Passcode: 74HkV#z+
Positive Youth Development & Trauma Informed Care Training Materials
- PowerPoint For Visual (ppt)
- Jam Board Discussion.
- Training Recording (web recording)

Training Pathways

About Training Pathways

The Coalition has created these pathways to effectively support you and your development by providing access to training and recommended pathways for your role at your agency. Each function listed below has an assigned training pathway with identified training for you to view. Training will either be overviews of programs or set training. The Coalition facilitates or links to those we recommend to view hosted by external facilitators such as HUD or other nationally recognized partners.

Training Pathways for Case Management

CSH, The Coalition for the Homeless, and The Way Home are rolling out an Online Training Program for case managers of Rapid Rehousing, Permanent Supportive Housing, and Property Managers. The training program goal is to build the foundational knowledge held by all case managers in these roles while improving performance of programs in the system. Click here to learn more.

To get started, view the: The Way Home Case Managers Training Checklist.

PSH Case Manager Training Program: This training track is geared toward case managers of Permanent Supportive Housing (PSH) and consists of 14 self-paced courses. Click here to learn more.

RRH Case Manager Training Program: This track is geared for case managers of Rapid Re-housing (RRH) and consists of 13 self-paced courses. Click here to learn more.