Coordinated Entry

What is Coordinated Entry?

The Coordinated Entry (CE) process is a collaborative approach designed to coordinate program participant intake, assessments, prioritization, and, if eligible, referrals to assistance in the most efficient way possible. Completion of the Coordinated Entry Assessment is the first step for an individual or household to get access to assistance through The Way Home. 

 

The process involves a standardized assessment used by all partners across The Way Home system. The assessment can be completed by engaging with a participating homeless service provider; services may vary by location. It is important to note that while we strive to serve all who are in need, neither assistance nor services can be guaranteed.


If you are in need of assistance, please use the button to access our Help Card.

Help Card

The Way Home employs a ‘no wrong door’ approach to CE to ensure comprehensive geographic coverage across Harris, Fort Bend and Montgomery Counties of Texas. Individuals and families seeking assistance can access information and services through multiple pathways.


Through a network of dozens of partners, offering services at physical locations as well as online and by phone. Additionally, robust outreach teams actively canvass the region, ensuring that even the most vulnerable and hard-to-reach unsheltered populations are connected to essential services.


Accessibility is key. Access points are designed to be inclusive and accessible, accommodating individuals with disabilities and providing language support to meet the needs of diverse communities.

Become a Coordinated Entry Partner

Organizations interested in becoming an access point can do so by meeting CE participation requirements and coordinating with The Way Home leadership to ensure alignment with system goals and accessibility standards.


Email ce@cfthhouston.org if you are an interested organization or have any questions regarding CE.

CE System Access Workflow

Coordinated Entry Documents

Verification of Homelessness

Homelessness verification can be obtained through either direct observation of an individual in a situation that meets HUD’s definition of literal homelessness or documented evidence from a professional interaction, such as a hospital visit, clinic appointment, or law enforcement contact.

Download Form

Verification of Disability

This form verifies that the applicant identified has a disability consistent with determining eligibility for a HUD CoC Permanent Supportive Housing Program. Professionals must be licensed to treat the disability that they are verifying.

Download Form

Grievance Policy

The purpose of this policy is to establish a fair and transparent process for addressing grievances from participants in Coordinated Access/Entry and Services/Housing programs. This policy ensures that participants can make complaints without fear of retaliation or interference from staff members.

Download Form

Case Conferencing Review Committee (CCRC) Referral Form

The CCRC Referral Form is used in rare situations where a household’s vulnerability or urgency is not fully captured through the Coordinated Entry (CE) assessment. Only providers formally partnered with The Way Home and participating in CE may submit referrals.


Please complete all sections and send the form to CE@cfthhouston.org.


This form is not for households already enrolled in a The Way Home housing program and is not a grievance tool. To file a complaint, please use the official TX‑700 Grievance – Services/Housing Clients process.

Download Form

Coordinated Entry Participating Agencies

  • Allies in Hope
  • Ambassadors for Christ Youth Ministries
  • Avenue 360 Health & Wellness
  • BakerRipley
  • Bread of Life
  • Building Up The Community
  • Career and Recovery Resources
  • CFTH
  • Compassion United
  • Covenant House Texas
  • Cy-Fair Helping Hands
  • Endeavors
  • H.O.P.E. Haven
  • Harmony House
  • Healthcare for the Homeless
  • Hope Center Houston
  • Houston Recovery Center
  • Houston Revision
  • Lord of the Streets
  • Magnificat Houses
  • Mission of Yahweh
  • Montrose Grace Place
  • Montrose Center
  • Montrose Grace Place
  • Open Door Mission
  • SEARCH Homeless Services
  • Spring Branch Community Health Center
  • Star of Hope
  • Temenos Community Development Corp
  • Texana Center
  • The Beacon
  • The Harris Center
  • The Mission of Yahweh
  • The Montrose Center
  • The Salvation Army
  • The Salvation Army (Conroe)
  • TLC Health and Wellness
  • Tonys Place
  • US VETS
  • Volunteers of America
  • Wesley Community Center
  • West Houston Assistance Ministries
  • YWCA Houston

Beyond The Way Home partners, Coordinated Entry access is strengthened by a wide range of cross-system collaborators, including healthcare providers, public agencies, and community partners.


Last updated: April 2026

Questions about Coordinated Entry or program participation? Please email ce@cfthhouston.org