That moment led to years of volunteering and building a deeper connection to the work. Today, Taylor’s role involves a mix of daily tasks. “Most days don't look the same,” she says. One week might be responding to community requests, checking on our clients, or searching for people who may need assistance, and the next, we might be moving as fast as we can to prepare everyone for inclement weather.”

While the work can be challenging, the biggest hurdle is often the mental health struggles many people face while living on the streets. “It can look different for each person; some can't talk to us enough to get information, and others aren't able to realize they need the help.”



Still, the wins - big or small - make it all worthwhile. “Every interaction reminds me why I do this... Seeing someone finally move into a place of their own and get some peace of mind is one of the greatest feelings.”